"We have been regular visitors to elephant royale at docklands for many years and always loved it. Not this time! Since it has changed to kinkao its nowhere near as good. Service was awful. It wasn't even busy and tables were not laid, we were ignored when we arrived, took ages to order, drinks took forever to come and we were brought the wrong food, portions too small and food doesn't taste as good. The service overall was so slow and we heard several people chase up food/ drinks/ to even ask for a menu and to place an order. Sort it out kinkao! It was a little gem before and It's certainly not the same as it used to be (which was fabulous) Will think twice about going again now which is a real shame!"
