"I am a frequent customer of this restaurant and usually have positive things to say about it. However, tonight I had a very disappointing experience. I waited for an hour and 45 minutes for my delivery, only to receive onion rings that were inedible, cold, and soggy. The burger was also cold and the chips were lukewarm at best. I live only half a mile away but was unable to drive, so I had to make my own tea instead of enjoying a meal after a long week of work. I was extremely disappointed and will not be returning as a customer in the future."