Wine • Kitchen • High Tea • Bar-lounge
"We prebooked a bottomless brunch special, but the physical menus differ from the online one. We asked our waiter to explicitly (and repeatedly) confirm what we could order as part of the deal only to find our bill £80 more than what we thought it would be. It turned out the items were not part of the special, and it was our fault somehow and the manager wouldn't speak with the waiter to confirm what they had told us despite us asking them to do it twice. Food was fine but it was such a negative end that we cancelled plans to return with a larger group. They've lost out."
Meat • Wine • Steak • Cheese
"our table was not set up when we were passed through the dining room and had to be changed incessantly while we stood there. the choice of the starter was not very good and in the did for me a zöliakie there was only one. we decided not to interfere with the starters because the choice was so poor. I asked if gluten-free bread was available and was said yes it was, but it never arrived."
Beer • Wine • Steak • Hotels
"We love the Punchbowl..brought friends and it didn’t disappoint!One observation is, however...we would like to have eaten outside as it was a lovely day.But the wooden tables had benches and we are all in our sixties and find it uncomfortable with no back rests.The small tables and chairs were adequate for snacks but not meals for 4.So, better outside seating would be great!"
Pubs • Meat • Beer • Steak
"I have been looking forward to going to this place for a long time as it’s local to me. On entry I did feel like it was an issue to the staff that I am exempt from wearing a facial covering even though I was...wearing a lanyard and a badge stating that I’m exempt. We were seated and showed the menus and ordered a good Sunday roast. When the food came out and the vegetables came out afterwards we asked is this for both of us or is the single portion they said it was for both of us but it was smaller than what one person might eat so complained and they brought out more vegetables for us which was very nice. The beef tasted amazing although the horseradish sauce was not necessary as it ruined the flavour that the beef which was seasoned greatly already. The vegetables seem to be dry like they’ve been cooked earlier but been sitting on a hot plate. My partner had the chicken with salsa Verde which was a little bit strange she did moan about the vegetables; Kale and beetroot are not your regular Sunday roast accoutrement. I went to the men’s toilet and all the urinals were overfilled no signage saying that the toilets are broken also the hand dryer didn’t work. After the meal we complained to our server about the things that we felt were amiss and he said he had to report to his manager also tried to say that they couldn’t get a plumber to fix the toilet. in my opinion they should have at least cordoned off the toilets and made alternative arrangements. When it came to paying the bill we asked to leave specific amounts including a tip after paying the first half and then the second half we were informed we couldn’t leave a tip via card no cash even though we had requested to do so prior to payment. Not rushing back here, have had so much better everywhere else. I do wonder how businesses stay afloat!!"
