Pizza • Steak • American • Cocktail
"Visited Piano Works Farringdon a weeks back with friends. I will not detail the events that took place and will only say that we had the need to log a formal complaint of an extremely serious and severe nature The complaint was reported to Tristan Operations Director) who initially was empathetic and eager to assist. The email that was received after airing our complaint however did not reflect this. After sending a reply back to Tristan we were met with silence, 2 weeks later and again no further reply was received so we sent an email chaser..........no reply. Our email was then sent to Alan Founder) Renato General Manager) as we were so disgusted at being ignored.........again no reply. It has now been several weeks since our initial complaint was logged and we still have not received a reply No full reply or acknowledgement to a complaint of an extremely serious experience..............so take from this review what you will and DO NOT visit this venue"
