"I made a reservation as recommended during the current situation. When I arrived, I was seated at my table, but a group of six foreign men were put at a table without a reservation and had their orders taken before us. We waited 25 minutes before anyone paid us any attention. At that point, I was close to leaving... When our food finally arrived, the Bruschetta was underwhelming - the bread was not even toasted and the toppings were lackluster. Then, our main course arrived as a pizza instead of the Risotto we had ordered. It was a disappointing experience overall. The loud behavior of the foreign men made us feel uncomfortable, and when we paid our bill, we were informed that we were the only ones who had made a reservation and were treated poorly. It is important to improve your service during these difficult times, as establishments like yours contribute to the challenges facing the UK."
