"Visited here for afternoon tea with my work. The service was terrible, you had to chase the staff for service because after they gave us the meal they were no where to be seen and when we did get hold of them they took a ridiculous amount of time to get back to you that tea was cold. The food was not pleasant. Burnt scones, stale bread, cheesecake that can only be described as mush. When we complained the manager said we would need to complain to head office but never gave us correct info, he said he would deal with in straight away but it took days for someone to get back to us. Their reply was our staff would've been free to help if we asked even though it was stated staff were not available or if they were the time scale was ridiculous. Other people in the party also sent a email complain and never received a reply and the table behind us also complained on the day. We were apprehensive about going back here after the Christmas party wasn't very good either but thought we would give it the benefit of doubt. That was a mistake on my behalf. Wouldn't recommend!"
