"My wife and I have been visiting smoke since it had opened and up until COVID, had always had a fantastic meal. Yesterday was our first trip in 18 months due to COVID and we were really looking forward to it. Wow how things have...changed. Firstly the service was poor. Before we had even ordered our drinks, we were approached twice by two different servers with drinks that were not ours. Then, when trying to order our food, our server turned to have a short conversation with another member of staff probably could have waited 30 seconds before doing that. Then our food arrived in less than 10 minutes. The usual thrice cooked chips had been replaced by what may well have been McCain's oven chips, no flavour to them what so ever. My wife's pulled pork was warm at best and the half rack of ribs I had barely had any meat on whatsoever. The sausage, however, was as good as I remember. Just after I had put the last fork full of food in my mouth, the server reappeared and whisked our plates away. We were in and out in half an hour and the whole thing just felt rushed not something you want whilst out for the evening. It's a shame, SMOKE used to be one of our favourites. But now it's nothing more than mediocre."
