"My wife and I have been here a few times over the years and always had a good experience, but sadly not this time. We decided to have lunch here on Sunday, 15 October. Although the food was good the service was very poor. One member of staff appeared to have a lot that he wanted to say to his colleagues. As they were stood within earshot of our table we couldn't help but overhear everything that was being said, which is not conducive to a pleasant dining experience. We have no interest in hearing about his latest staff appraisal, or anything else that was on his mind. We were offered the menu to choose a dessert, but even though we waited for a considerable amount of time the waiter did not return to take our order. In the end we had to interrupt the chat that was going on behind the bar to request the bill. We removed the 12.5% service charge from our bill as the service was so poor. Disappointing, as we had previously enjoyed coming here on previous visits. Unfortunately, we won't be coming back. Also, the hand dryer in the gents WC wasn't working so I would suggest leaving some paper towels out until you get it working again."
