"When we arrived punctually, we were greeted in a very friendly manner with the words "RESERVATION?" Equipped with the OpenTable reservation confirmation, I made it clear that I have made reservations for people in my name. After a quick glance at her rancid notebook, the waitress wanted to end the conversation with the words "No, sorry." After I again held the confirmation in front of her nose, came another sorry, you could not do anything before she fled to the cane. Then a gentleman accompanied us to the door. On New Year's Eve, finding a restaurant with people in a crowded city was simply impossible, and so, on behalf of people, I would like to thank the Bistro Grad Hometown restaurant for a failed start to the year"