"I booked to have a quick steak but the experience was not up to scratch. The Waldorf in NY is excellent. This is not. The front desk was a mess probably because there was conference going on in one of the large rooms, so the bar and restaurant were busy with people looking for conf hall, or just milling about. The signs were slightly misleading to restaurant so we ended walking around the whole ground. There was a misunderstanding at restaurant with the reservation, we ended up having dinner at Steak at stylish STK across the road and cocktails at Savoy (Beaufort Bar)which are next door. In London's central location with some much choice they need to better."
