"I have eaten at The Gallery on a few occasions in Fortnums and so chose it for an early Mother’s Day celebration. OpenTable asked me if there was a celebration, to which I answered, but wasn’t sure why. Turns out, for no reason as no one asked me if we were celebrating or made a fuss of my Mum in any way. In fact the service was at best, poor. The waitress was unattentive and left us sat for quite some time without coming over. Eventually I had to ask for some tap water which she duly provided in small glasses and then was not seen again, so I had to ask someone else so fill them up again. The other drinks were forgotten about so again I had to ask about them. Considering my Mum has always loved Fortnums, I thought this trip to London and the Gallery for lunch would be special, unfortunately it just left me with a large service tip, of which I feel I had absolutely none."
