"We have been frequenting this restaurant for years and it has always been our favorite Indian spot. On New Year's Eve, we placed an order for delivery at 5:30 pm and were told it would take 1.5 to 2 hours. Unfortunately, the food never arrived and despite trying to call numerous times, there was no answer. The next day, I went to the restaurant as soon as they opened to address the issue. They claimed all deliveries had been made, but while I was there, the phone rang multiple times with other customers experiencing the same problem - no food delivered but payment taken. The staff said there was nothing they could do and I am now waiting for my bank to resolve the issue. As regular customers who spend at least £60 a month at this restaurant, we were extremely disappointed and will not be returning."
