Prawn Korma
Ivory Arch

Ivory Arch

80 Walworth Road London, SE1 6SW, United Kingdom

Halal • Indian • Pakistani • Full Available


"Stopped in at this restaurant coming back from sightseeing. The food is very good and a reasonable value for the money spent; however, the service we had was so slow as to be glacier-paced. At one point I thought our waiter had perhaps become ill...and left the restaurant and no one had informed us and then I spotted him waiting on another table. Though our meal had been put in a good minutes before the other group they and another couple were served first. So I started thinking perhaps these people were regulars and they always ordered the same thing, coming in the same time every night, perhaps they had called their order ahead realizing the place was a bit slow; but the fact I was coming up with these scenarios says the service was abominable When we finished our drinks we could not get others because the waiter was not paying us any attention. When we finished eating I tried getting the waiter's attention so we could pay the check and leave, this proved a very daunting task. I stood up, put on my jacket, and still nothing. Finally, when the waiter was in the vicinity I asked if we could possibly have our check and he asked if we were finished. The plates were sitting on the table, empty, stacked.(what did the place need for a hint I thought maybe because there was no older male in our party perhaps they thought we didn't deserve a lot of attention. I gave up trying to understand the extraordinary poor service. We were paid so little attention I believe if this is common here, they may start having a problem with people walking out without paying. Given how little attention our party of two received, I believe people would get away with this. Shame, because the food was very good and had the service been a little bit reasonable we would have eaten here again."

The Gurkha's Flavour

The Gurkha's Flavour

297A Stanstead Road, Forest Hill, London, London, SE231JB, SE23 1JB, United Kingdom

Indian • Chocolate • Full Available • Delivery Services


"So where do I begin.... I thought I 'd try this establishment again after having a good ish experience, this time As a take away. Please understand I live 2 roads away from this restaurant and waited an hour and 5 minutes for my food! Whilst on the phone to an incompetent manager the food was received and was STONE cold! The excuse was given to me from the manager that yes it is only 25 minutes late what is the big problem which I brought to his attention that it was NOT 25 minutes late as I was told 30 minutes remember 1hour 5minutes! I requested a full refund in which I was called by a senior manager who was at home. This coward of a man is rude, unknowledgeable, incompetent and disgusting and is very lucky he has not met me in person! Especially after hanging up on me because he didn 't like it when I made a fool of his solutions as they were totally a joke. He started the conversation by calling me a liar, suggesting I TEXT him my bank details for a refund to which I declined for obvious reason, he then proceeded to shout and try to be sarcastic! Biggest mistake to make and didn 't like it when I put him in his place. Then demanded I never order from him again and that I was wasting my time as his restaurant was the absolute best I the area! HAHAHA funny mate. After an hour of arguing and him contradicting his own points I made sure he understood that receiving my refund immediately was the best solution as I would take this further. I will be seeing him"