Prawn Prawn

Juicy prawns grilled to perfection, seasoned with garlic and herbs, served with a tangy lemon butter sauce.

Reema Balti House

Reema Balti House

48 Hanbury Street, E1 6RL, Tower Hamlets, United Kingdom

Kebab • Cafés • Sushi • Seafood


"As luck would have it, I found myself in London for the second time inside three weeks with a group of friends, enjoying a day out. We have a few beers, take-in some sights and then finish-up on or very near Brick Lane. On me and a mate visited the Reema and we were both suitably impressed, so it was only fair that we made a return visit to see if the level of service and food was being maintained. This time there were five of us on what seemed like a fairly busy Friday evening in The Lane', August As with my previous trip, the restaurant was empty on our arrival and we were warmly greeted and shown to our table. Poppadums were ordered, as were various soft drinks coke, water etc. The popps' were fine and the accompanying mint sauce, onion salad, mango chutney and red sauce were adequate. Lime pickle wasn't offered but the stand-out was definitely the red sauce lovely, and I'm pleased to see more and more restaurants making this particular condiment available. As a group we don't normally bother with starters, preferring instead to add some side dishes to our mains which included chicken vindaloo, chicken bhuna, chicken rogan josh and chicken korai. For sides we added some mushroom rice, sag aloo, bombay potato, garlic naan and some portions of chips. For my main (and just to be different) I went for a vegetable biryani. Let's get the one or two very minor niggles out of the way first: the vindaloo eater noticed that his dish didn't include the customary potato, but he wasn't too bothered in any case and, mentioning potato, it was agreed all-round that the spuds in both the sag aloo and the bombays had been slightly overdone, making them more softer than what we were used to. That said, they were delicious especially the sag aloo for me, the spinach was spot-on. Also, in my previous review I expressed a slight disappointment regarding the quality of the pilau rice. I'm pleased to report that the vindaloo eater's mushroom rice was near perfect so that's a ghost well and truly exorcised... All four chicken diners thoroughly enjoyed their mains in fact, the korai eater suggested that it was one of the best korai meals he'd had in ages. Praise indeed... My vegetable biryani was a delight, a generous portion beautifully presented and it was accompanied by a vegetable sauce rather than the traditional curry. They complemented each other brilliantly and, having asked for the sauce to be spiced-up dramatically' so far as the heat-level was concerned, I was not disappointed. Really nice and tasty and hot..... After enjoying the obligatory end-of-meal chocolates which came with the bill for five of us, good value I thought) it was time to say farewell to the Reema and make our way towards the station for the train back to Southend. By the time we'd left the restaurant it was almost half-full, which was pleasing. I'm glad that I had the opportunity of making a return trip to this restaurant after just a short time the food was still good, the service was still friendly (although we did have to wait a little while for the bill) and I'm sure that I'll be back at some point in the future. However, after sampling the delights of Brick Lane and the immediate area for what must be almost ten years now, I have many other eateries to visit, revisit and write about first. If you fancy a good restaurant which is just off the main drag of Brick Lane to an area where you shouldn't get hassled by touts' (or at least I haven't to date) then you won't go too far wrong with the Reema."

Zizzi

Zizzi

57 High Street, Winchester, SO239BL, SO23 9BZ, United Kingdom

Pizza • Cafés • Seafood • Italian


"Poor service, slow and careless. We went there for dinner whilst visiting the Christmas markets. As we walked in we were seated quick which was nice, but then seemingly forgotten about as we never saw that particular waiter again and didn’t get the chance to order a drink with him. 15 minutes went by and someone finally came over and asked if we’re ready to order food and we asked to order a drink first. We ordered our drinks and then waited another 15 minutes for them to arrive, in the meantime the waiter came back to take our food order. When the drinks arrived they were fine but they took way too long to arrive, and my beer glass was dirty but I just drank out the bottle. The starters arrived and mine was very nice, great food, except my partner was given the wrong starter instead of what she ordered. They corrected it but she only got to start eating when I’d finished my starter, or it would have gone cold. They seemed to forget about us again, never once came over to ask if everything was okay, and never gave us any cutlery either so we had to go find some ourselves from another table. It’s at that point you start to realise the service is slow and not good, and it’s not going to be a good experience. After we had both finished, no waiter came over to us to clear our table, ask how it was etc, nothing. Around 15 minutes after that our mains arrive still with dirty plates on our table, so they had to awkwardly put our food down and pick up the plates. Then even the table next to us spoke to us and said how they had been waiting ages for their food, and it was just such slow service since they’d arrived. They weren’t having a good time either. The mains were great, good food and tasty which was a relief to know that at least the chefs cared about their jobs as the waiters didn’t. Again not one person came back to check if our meal was okay or we needed anything. We were never again offered any more drinks apart from the start where we asked to order them. You couldn’t feel less welcome if you tried. 20 minutes had gone by and no one had cleared our plates still, it was just awful and so slow. It got to a point where I was trying to wave to the waiters to come over and that failed so I had to go up to one and ask them to clear our table and if we can have our desserts yet. Then she came over and took our plates away (after we literally had to ask her). Again didn’t ask at all how the food was, or if we needed any other drinks, despite our glasses being empty. Our desserts came and they were nice again, except my partners had a hair in it. So that was ruined. The whole experience which could have been lovely was just made awful by slow service and waiters/waitresses who don’t care about their jobs or customers and make no effort for the most simple customer service skills. The table next to us then were trying to pay their bill and found they had 2 extra random drinks on their bill which they hadn’t ordered and it seemed difficult for them to explain to the staff they they didn’t order those drinks and didn’t want to pay for them. Again, no one bothered to come over and ask how our desserts were, if everything was okay, if we would like a drink etc, you can just tell they couldn’t care less about you and were more interested in chatting to each other. Trying to get their attention was impossible. We sat there for 15 minutes after finishing our desserts with no attention or service from them, and so we just wanted to pay and leave. But again it was impossible to get the attention of the waitresses. So we started putting on our coats and getting ready etc to give them a hint, and then finally a girl came over and just said ‘have you paid yet?’ With not a care in the world that we STILL had dirty plates on the table not cleared etc. we quickly paid, said no to adding a tip which they clearly didn’t deserve, and left. It just puts a bad taste in your mouth. We picked Zizzi as we like it where we live, yet we’re completely let down by the staff who couldn’t care less about customers or serving and have no customer service skills whatsoever, and can’t be bothered to do the bare minimum to make people feel welcome and make them enjoy their time. An evening which was supposed to be so nice was just ruined by going to this restaurant, and had I seen the other reviews before hand I never would have gone to. Such a shame, just disappointing and won’t ever be going back or recommending."