"The pub has a pleasant atmosphere and polite staff, but my experience took a downturn when I complained about the terrible dried peas that had a strange white residue on them. Fortunately, the peas were served in a separate bowl from the fish and chips. However, when I brought this to the waitress's attention, she just stared blankly at me and didn’t respond, which was disappointing. A simple apology and a promise to inform the chef would have been enough to address the issue."
