"if, as I do, they think that tips go to the people they deserve, i.e. the personal, then please don't eat in this restaurant. it is a scandal that restaurants add to the service and simply take the money as a way to improve sales./ I feel bad for the employees who are clearly embarrassing for the question, the service goes to them and their colleagues because the answer is not: no. the only possibility that the restorative learn that this is a very unethical practice when customers boycott their restaurants until they change. some big chains have stopped stealing tips as result. if they do not change, they deserve to go out of business as customers stop spending their money on sites that tear off the customers and tear off their employees./please don't eat in this restaurant until the owners publicly say that they have changed their policy and the personal will receive the service fee that is added to the bill. the owners should also apologise and pay back their employees."