"I went to the restaurant at about 18:30 yesterday because I fancied some pasta and the reviews were very good. The food was delicious, especially the minestrone soup, but what set it apart was the staff. Each of them was friendly, efficient, and understood the importance of customer service. My favourite moment of the evening was when my dessert took a while to come, which to be truthful I didn 't mind as I was happily sitting by the radiator with a glass of wine recommended by one of the waitresses. The waiter finally appeared with it and, with a twinkle in his eye and a smile on his face, proclaimed, sorry, it took ages for the chef to cook your ice cream! In conclusion, the food and atmosphere are both excellent, and the staff are the cherry on top of the cake."
