"The food was acceptable if more basic than I was expecting, the service was poor, we felt we were rather in the way. Quite sloppy pasta and shepherds pie were served with knife and fork and I had to leave the table to find waiting staff to request a spoon. My friend and I had planned to relax over coffee in the bar area but were made to feel uncomfortable about doing this, I think they would rather we hurried up and went. From the bar, I went in search of the ladies room and had to ask 2 further members of hotel staff to move out of my way as they were talking together in front of door way and I couldn’t get round them. I hoped it would be a treat for my friend but I would have found more atmosphere, good service and better food in Zizzi in the high street."
