"On Saturday nights, my family often orders takeout like many others. After ordering from Zazz a few times before, we decided to try this restaurant again. We had enjoyed the food here previously and had no complaints. We ordered a Vegetarian pizza, Char mix kebab on garlic naan bread, a grilled chicken filet burger meal, chips, and a Southern fried chicken burger meal through the official website. We were told to wait an hour, but when we went to collect our food, it wasn't ready. We ended up waiting an additional twenty minutes. The total cost was around £35-£40, so we were eligible for a promotion that included a free 1.5 L bottle of Pepsi, 12 Garlic bread or Cheesy chips. However, they forgot the drinks and said we could claim them next time. The pizza we received was covered in olives, which we did not request. The grilled chicken burger was missing sauce and the chicken was dry. The Char mix kebab was disappointing, with only 2 pieces of chicken and chewy lamb. Overall, the food was not good and the service was unprofessional. We will not be returning and recommend avoiding this place. Save your money and order from somewhere else."
