"I don't mind paying extra, in fact I would prefer to more for food to ensure the quality is there which I why I was excited to try this place. Upon ordering, very slow service .... the buttermilk chicken burger came and it was cold. Worst than the temperature was the fact it was thigh meat which was grey/pink and tough. I think if you are charging £10 for a chicken burger on its own then you have to use breast and if you are not, then clearly state that. Also if you are serving thigh I would ensure it was hot so it does highlight the cheap meat. Fair play to Mustard as they did take this off the bill as I couldn't eat it but I was just left hungry and disappointed then. Presentation and seasoning is good but service, quality and pre-serving checks need to be improved. From reading all other reviews, I think I could of just ordered the wrong thing and they let some cold food slip out."
