Pubs • Beer • British • European
"I was given a voucher for afternoon tea for a special birthday and this is why we went to the Ivy. We were made to feel welcome and ordered two glasses of wine to go with our sandwiches and cakes. We weren’t offered any selection of teas to have which we have had elsewhere only at the end after we had finished eating. This was a bit disappointing. The amount paid for the afternoon tea was very excessive for what we received. We have received better value elsewhere especially with the addition of service charge on the final bill. The setting in the Orangery however was very pleasant."
British • European • Vegetarian • International
"Heaven help you if you want to select two starters from the £19.17 lunch menu and no main course. I was told the Polish owners rules don’t allow it. So much for pleasing your customers. No doubt it’s something to do with the IT system yet another example of technology trimphing over real service (as opposed to the PR version of service). In the end I had to pay for each of the starters and guess what? The total came to just over £19.17. Petty and ungenerous behaviour I call it."
British • Seafood • Breakfast • Sandwiches
"Terrible experience. Table booked for 9pm but when we arrived it wasn't ready. They led us to the bar to wait there but the bar was full. So they seated us in the DJ booth for over 15 minutes. There were menus on the tables but no one came to take our order. The music was blasting so we couldn't have a conversation. Eventually we got our table. We ordered and tried to get out of there as quickly as possible as we couldn't talk. Why management are trying to turn a restaurant into a club is beyond me. There were a lot of older folks around and I don't think that was their vibe either. Food was mediocre at best. Wouldn't order the burger again."
