"I was a bit disappointed with our festive meal, especially since we had enjoyed our previous visits. My wife’s prawn cocktail starter was quite subpar, although my mushroom starter was excellent. We both ordered turkey for the main course, which arrived pre-plated with vegetables, something that should have been served in individual dishes. The gravy had been poured over the meal beforehand, which was a significant mistake. The turkey itself was overcooked and the portion was quite small. For dessert, I received ice cream with my Christmas pudding instead of the custard I had ordered. Additionally, my wife explicitly requested no ice in her drink, yet it still came with ice. We were also seated next to a radiator that was off on this chilly day, leaving us cold throughout the meal. Unfortunately, I won’t be returning for their festive meal again."