"really really bad experience with this place! I ordered a simple order of 4 items, it took 50 ,ins to arrival, fair enough,but then I had 1 item missing and another item which was completely wrong. so I call them up and explain and they...have no clue, so takes 10 ,ins to explain to 1st staff which he tries to tell me he is going to send me my correct order for free .... excuse me it's not free I already paid for it and didn't get it!!! then then I ask how long it will now take to get my new items ... he doesn't know has to speak to someone else about it... staff 2 comes on phone and again I have to explain myself again and then wait for him to pull up my order for him to check what I am saying is true..... so then I ask if as a gesture to a unhappy customer if they will refund me my 2 items I never got and now have to wait another 40 mins to get ..... while my other food is getting cold .... answer to my request for refund was ,, arh as you paid online we can't refund you, you already paid...... nothing we can do!!!!! kept trying to tell me that I am getting my money worth because hey we're sending out my food again.... the ones that was missing in first place... !! kept trying to offer me more other food for free... which I had to repeat my self over 10 times, I did not want other food, just the correct ones I ordered...! managed did not want to talk to to on phone,because he didn't want to give me any money back to correct their mistake and keep good customer service, which is something they REALLY do not have. DO NOT USE THIS PLACE!!! you run the risk of paying for food you get get to eat and wait almost 2 hrs....."
