"I was extremely disappointed when the food arrived after 1hour of waiting. Ordered two molten chocolate brownies expecting them to be warm gooey and covered in hot chocolate. Haha no, that’s not what was delivered. We got two freezer stored cold cakes with chocolate on top in a plastic case. Also ordered thunder and lightning ice cream, but instead was delivered death by chocolate, so I rang up to explain they had delivered the wrong flavour to be told they had no thunder and lightning in stock so they just switched it without consulting me first. When I said that I don’t want to chocolate one I could hear them in the background trying to tell me that it’s the same thing when it obviously isn’t! While on the phone I asked if the molten brownies are meant to be cold to be made aware that they are stored in a freezer and sent out cold. As a desert place I expected freshly made food especially for the price!! Also after debating with the guy on the phone that the ice creams are not the same he offered to refund me via bank transfer in which the refund is still not appearing to have been made! Would not recommend. Disappointed! Also why does delivery take 1 hour when it’s literally just frozen **** put in a bag and placed at your front door"
