"I had a £20 Christmas gift card that I wanted to use, so I stopped by for some of my favorite chicken. Unfortunately, every time the assistant tried to process my gift card, it said that it had not been activated (at that moment, I feared the worst). However, the friendly staff quickly resolved the issue for me without any hassle. I am very grateful for that. After the gift card mishap, the food was prepared and brought to the table promptly, even though it was very busy, and it tasted delicious as always. Thank you!"