"Poor experience of attending the bar with several colleagues after work. Shame considering that prior to this, I attended with a friend with no issues. Arranged a table and told that it was only available until 6pm. Noone had arrived by 6:10 asked if we could move when they arrive, told no. Rushed to with move us and weren't particularly motivated to allow us alternative tables, considering the bar (very large one) was literally empty. Failed to bring the correct drinks in the first part of the order and real reluctance to show any form of genuine customer care. Suspect that its due to the fact that some the colleagues didn't resemble their core clientele. Not made to feel welcome at all or that our orders were appreciated. Refused to pay service charge and decided to visit Bread and Roses around the corner. Live music, nice customer service and loads of room to accommodate us in the beer garden. We were also told by other colleagues who eventually joined us, that the table we were vacated from was still empty 45 minutes later. Also note that the toilets are in need of MAJOR renovation. Never again."
