Wine • Pubs • Steak • Dining
"We had lunch today for Father’s Day. Hadn’t been before. The food was good but the service was the worst we had seen in a long time. There was no management presence and the floor was run by young people. We were given our menus, 20 mins later the order was taken. We were given dessert menus and had to ask for our order to be taken which seemed at the time like it was an inconvenience by the look on her face. We asked for the bill and was told someone would be over to take payment, they never came. Our waitress was fairly friendly but the final staff member we interacted with was incredibly unfriendly and certainly not Someone that should be working in the hospitality industry. I work for a chain of 5 star hotels so I’m fairly relaxed normally when I go out as I understand the pressure of service time but this was awful. If you could see the staff rushing around then I think we would have understood but they were chatting at the bar a lot of time and had no knowledge of what was happening in the room around them. We would never return and sadly would tell others we know not to waste their money."
Pubs • Beer • Wine • British
