Rump 6Oz
Steakout

Steakout

16 Upper Tooting Rd, London, London, SW177EN, United Kingdom

Halal • Steak • Juice • Cheese


"really really bad experience with this place! I ordered a simple order of 4 items, it took 50 ,ins to arrival, fair enough,but then I had 1 item missing and another item which was completely wrong. so I call them up and explain and they...have no clue, so takes 10 ,ins to explain to 1st staff which he tries to tell me he is going to send me my correct order for free .... excuse me it's not free I already paid for it and didn't get it!!! then then I ask how long it will now take to get my new items ... he doesn't know has to speak to someone else about it... staff 2 comes on phone and again I have to explain myself again and then wait for him to pull up my order for him to check what I am saying is true..... so then I ask if as a gesture to a unhappy customer if they will refund me my 2 items I never got and now have to wait another 40 mins to get ..... while my other food is getting cold .... answer to my request for refund was ,, arh as you paid online we can't refund you, you already paid...... nothing we can do!!!!! kept trying to tell me that I am getting my money worth because hey we're sending out my food again.... the ones that was missing in first place... !! kept trying to offer me more other food for free... which I had to repeat my self over 10 times, I did not want other food, just the correct ones I ordered...! managed did not want to talk to to on phone,because he didn't want to give me any money back to correct their mistake and keep good customer service, which is something they REALLY do not have. DO NOT USE THIS PLACE!!! you run the risk of paying for food you get get to eat and wait almost 2 hrs....."

Olive Tree Brasserie

Olive Tree Brasserie

9 Dicconson Terrace, Lytham St Annes FY8 5JY, United Kingdom, Blackpool

Pizza • Greek • European • Mediterranean


"Well I have to say I did have it out with the manager and told him how bad it was and said I woudgo on social media bit I spent bear on100 pound for a **** experience so here's how it was so you don't get stung after reading some of the other reviews I think its right to let people know before wasting there time and money ,got there with the wife on a nice December evening and ordered a glass of red wine each ,we were served bye a young lad who gave is our drinks who was very polite and welcoming he said he had only been there a couple of months but went out of his way to make us feel welcome, nice wine awell,then the manager came over and said you can't order food at the bar until you have a table number ,ok I said can we have another wine to take to table which the young lad said I'll bring them over ,I said don't worry there's no hurry I'll wait ,the manager hurried us to a table next to a big table of eight people noisy drunk lot enjoying themselves which is fine but we are an older couple out for a quiet meal and there was only 3 full tables the place was empty lol ,stick us with the noisy lot ,anyway starters comes out missing one dish off scallops, they arrived after we said 10 minutes later ,there were 3 small scallops prise 14 quid lol ,shoudof bothered ,garlic mushrooms were not garlic mushrooms as no garlic I could taste ,my wife's salad had old flowery tasting tomatoes not fresh ,and my Mexican chicken in a mushroom sauce and rice tasted so bland and chicken over cooked was eatable but no way it was Mexican it tasted like a tesco microwave meal to be fair I eat half of it as I only had abit of toast that day and was hungry,I told the manager I was very disappointed with it all he said thanks for tge feedback, I said you should up your game here it's a nice place ,to be fair the young lad behind the bar could manage that place with good results as he knew how to treat people, but I'm sorry I won't be back as too pricey for an absolute disappointment which is a shame as such a good looking place to go ."