"When we arrived, they hadn't made up a table for 10. When we told them we were 10, they made a table for 8, and said they would fix it. When the rest of the group arrived, they still hadn't fixed it after telling them 3 times. After fixing it, we sat down, and it was freezing cold. We all had our jackets, scarves and gloves on. They were not very nice, and did not once apologise for not fixing the table and the fact that it was almost 0 degrees. The food was good, but the overall experience was not at all great. Not pleased with this visit."