"I recently dined at Spaghetti House in Westfield London and unfortunately, it was a deeply disappointing experience. The atmosphere was overshadowed by the unpleasant behavior of the manager, Laura, who treated the staff poorly, even causing one waitress to cry. This created a tense and uncomfortable environment for both employees and customers alike. Additionally, the food left much to be desired, with the carbonara resembling dry pasta with an unappealing flavor. Overall, it was a regrettable visit, and I hope the management addresses these issues to improve the dining experience for future patrons."