"I have ordered from this one a few times and almost every time I have had a problem. The first few times they got my sisters order wrong and when she called up to ask if she could have the right order they were rude to her and said they wouldn 't do it. She had ordered the garlic dough balls and instead got the chicken strippers, we are vegetarians so asked if we could get the garlic dough balls delivered as we got the wrong one and they refused to and told her even if they did she wouldn 't get them for 2 hours and they would be cold! The next time I ordered from them I ordered delivery again and when I paid the man with £20 cash he said he couldn 't accept it because it was a Scottish note okay fine, although I have never had Scottish money refused before. So I explained that I didn 't have my card on me and he said I would have to ring the shop, I was babysitting my niece at the time and she was upstairs so I said I needed to get her dressed ready for bed first and then I would come down. When I came down he was on the phone talking to his friend which I thought was weird, when I tried to ask for the number he told me to hold on as he was on the phone??? Then when I asked him again he said to his friend hang on I need to call you back and then when he got off he told me he didn 't know it and that he would just take the £20. I think this was extremely rude and really poor customer service. However, the times they do get the orders right the food is good."
