Sausage And Bacon
Eureka Cafe

Eureka Cafe

6 Eureka Place, Trinity Road, TN25 4BY, Ashford, United Kingdom

Cafe • Salads • Breakfast • Sandwiches


"Our excitement to see this café open allowed us an opportunity for some needed refreshment . Oh a cup of tea and a slice of cake or a little available small snack was what we needed . We were told by an employee sit down we come to you , so we did .. Another staff member standing behind the counter looked over and frumpy look called the cook who had the same frumpy look and went back to cooking , We : waited , waited , waited , waited and saw the frumpy counter woman still in the same spot , we waited and waited then left , maybe she was glued to the floor . We looked left and saw a pub named the Pheasant, oh drink and food , renewed enthusiasm and excitement we entered to staff who couldn 't do enough, so professional and warrants praise and a revisit , after a while we left and waited outside for our taxi , looking over we saw the cafe closed , ahhhhh it all came together and understanding that we was an inconvenience to the café as they was closing in half an hour after our visit , How long would it have taken to make a cup of tea for two? , us drink it , then how long would it have taken them to wash up the cups ? , they still would have twenty minutes for the woman to be unglued, our first impressions were of a cafe with many seats and a welcoming atmosphere, the woman employee sitting at the front table working was professional and welcoming the tables were clean and we kept our excitement as we waited , our excitement and enthusiasm faded, we left happily for the woman glued to the floor , we are appreciating the effort of the lady at the table who was seriously let down by the others , thank you for your efforts , apart from her professional customer service skills our Eureka moment to see the café open wasn 't to last , sorry to the staff member at the table I 'm very sure the service we had wouldn 't have been what you would have given , this review seems strong in tone but it 's our experience in here that day.. . I am not now able to show enthusiasm for another visit , I would have loved having that day and opportunity to empty my wallet a little and a little bit more on what would have been another visit , sorry no Eureka moment taken away that day."

The Village Pantry

The Village Pantry

4 George St, England, United Kingdom

Meat • Coffee • Breakfast • Vegetarian


"Avoid this cafe for certain bad service shocking staff truly a big miss in my book. Arrived at 9.30 am departed at 10.55am no food and asked for my money back and left. They told me when I ordered there might be a short wait . So as I'm waiting along with 6 other tables one bloke walks in obviously regular sits down gets served straight away then a bit later another walks in served there food straight away while all 6 tables still awaiting food. Basically the chef and the helper are too busy talking and none cooking of food going on. Eventually after 1.5 hours of waiting two other tables walked in now the last one in then got served before us. After sitting in a freezing cold cafe no heating no drinks until 5 minutes before we left I'd had enough.. the coffee was horrid latter had congealed off milk around the cup like it had separated I nearly heaved had to by Victoria and being diabetic made it worse. I approached the counter wasn't rude and asked why have that 5able been served before us as they arrived at least half an hour after us. She replied your order needed hash browns Really my misses then just walked out 1.5 hours was a joke I asked for my money back and left. So we wasted one and a half hours sat there with no drink looking on at the counter seeing them laughing and eating behind the counter it was embarosing they should drastically improve there customer skills as no one will come here . Also at least 3 customer take away ordered goods left and asked for there money back. A 3rd member of staff came on shift and it actually was slower . My advice is if you want to serve food and stop delays try cooking the food or doing two orders instead of one at a time. This cafe is by far the worst service I have ever received in 40 years of cafes all over the country. I will never return and will actively tell all my friends avoid it."