"Overall, we had a disappointing family meal at the local restaurant. We booked for a table of 12 for my mum's birthday. We were the only table when we arrived. Another table of 2 arrived during our main course. There was a friendly informal server when we arrived though I got the impression he was not a formal waiter as he did not know much about the menu. He also disappeared after a short time. After this time, we were served by one of the kitchen staff. Obviously, this led to inadequate and slow service. The meals were served very slowly. We had no option to order more drinks throughout the meal. Our main course plates were not taken away after we finished and after waiting for a while we decided just to leave and get deserts at home. Some comments about the food. We were told when we first arrived that there were no steaks. That reduced our options considerably. However, what surprised us was one of the diners at the other table was served a steak! We were told that they do not have tomato sauce. This is highly unusual for a restaurant that serves steak, burgers and chicken tenders with chips. One of our party member nipped down the road to a local shop and bought a bottle ketchup for the table. The food was okay but we felt it was very one dimensional. A lot of the dishes were served in a similar manner with the same dressings and toppings. The chips were a little greasy. I would have wished that our experience was better but unfortunately it wasn't so. I understand how difficult it must be for the restaurant trade just now and we try and support local businesses. However, we would still expecting decent service and food. I tried to message the restaurant in the first instance for a response but have not received any reply."
