"When the food finally arrived, the chicken dishes were ice cold, but we didn’t have time to complain about it. The pork dish came out much later than everyone else's meals, and when my colleague cut into it, the meat was raw. We raised our concerns once again.
While they did remove the pork from our bill and waived the service charge, as well as providing a discount, it didn’t change the fact that my colleague ended up without lunch, leaving us both feeling that the entire meal was ruined."