"Went here after the cricket, as you can imagine it’s quite busy on a match day which might suggest why the bar staff can seemingly say and do as they please, it’s pure arrogance. I gave a simple order to the man behind the bar: 1 Guinness, 1 Birra Moretti and a Vodka lemonade. My brother who was standing next to me, requested to add lime cordial to the vodka lemonade. We noticed the barman then grabbed a fourth cup and started pouring vodka into it. Realising that he’s misunderstood the request, we stopped him to avoid more waste. He slammed the cup down and began waving his arms around in a stroppy attitude infested meltdown. When I challenged his behaviour, another barman told me “watch it mate” and I was very much made to feel I had done something horribly wrong. It was one of them incidents that i wish I was recording. Mistakes happen. It was a busy bar on a hot day and I completely accept that…but Christ alive do not blame the customer for your mistake and then follow it up acting like a petulant brat, horrendous customer service in what was otherwise a nice bar."
