"I don't even know where to start. What a shame, yes, what a shame. Please do not note the good reviews on the app and on Google. We have reservations for 20:30 on Friday night 10. February 2023. At first I noticed that it wasn't full, half the table was free. For a Friday night in London, it's very strange no? When the waiter (an old guy) welcomed us and did not find our reservation, he asked to show him the confirmation of the app, we then showed him. (We were 10 minutes early). However he placed us, we ordered a cocktail and a glass of wine to enjoy our evening, we ordered the food according to his recommendation. He came right to us ne told us that he had no starter I ordered, no big deal I changed from another. And everything bad started.... The hot starter came and our drinks no! They let the starter get cold and our drinks come 10 minutes after and shortly after our main courses. I got angry and told them we're here to enjoy a nice moment and not get under pressure. At the end they lied to the quality of cod (frozen and not fresh as I said) and pressed us to eat our food because the kitchen closed at 9:15??? And the food is disgusting. Such an unpleasant moment and dinner. A big SHAME."
