Signature 7
Sakagura

Sakagura

8 Heddon Street London, W1B 4BS, United Kingdom

Fish • Sushi • Noodles • Japanese


"First of all, as a regular customer I always choose to sit in the booth. Our booking specified that we had a complimentary Prosecco and booth seat upon reservation. We did not get the booth seats however it did not bother us and we just sat were the hostess accommodated us. After ordering our food, I also asked if they had a portion of fries. The waitress had told me they do sweet potatoes fries and hakasara fries , I ordered the hakasara fries after she told me they were regular french fries with mayo sauce, which I assumed to he sirachi mayo sauce. I also made it clear that I’m vegetarian after she asked if we had an allergy concerns. After eating all our food and the fries, I ordered another portion of the same fries and more sushi. I then proceeded to ask a man who looked like the manager , what was in the sauce as I had never tasted something like that. He then told me it’s fish mayo sauce. I was absolutely furious, as somebody who has not eaten meat and fish for years, it had made me sick to my guy and I had then lost my appetite and mood. Although they apologised, and I appreciate it I believe what the waitress did was careless and not excusable in certain circumstances , considering somebody may have a very severe allergy to fish , unlike in my situation , and would have ended up in hospital. More precautions should be taken to ensure customers know what they are eating, considering the menu is very vague and does not specify. Very disappointed."