"I dined at Hywel Jones last week during my trip to the Cotswolds and had a mixed experience. First off, the good the food and wine were amazing. We chose to do the à la carte menu and each dish was so balanced. The amuse bouche which was a parsnip mash was incredible. The dishes were also beautifully constructed. Now on to the bad the hostess was awful and quite abrasive. She barely looked us in the eye and kind of tossed us the menus. She said she would send the sommelier over and walked off. As this was our first encounter with the staff, it instantly left a sour taste in my mouth. Luckily the rest of the staff were lovely. I had dined with 2 other people and we all realized that we had felt the same coldness from the hostess when discussing the dinner after the fact. A few minor things we noted about the service was that no one removed the crumbs from our table between courses and our napkins were not placed on our laps. These are things we have experienced at other Michelin star restaurants in France etc and while minor, they do enhance the dining experience."
