"Our experience on New Year's Eve was absolutely terrible. We ordered our family NYE curry at 6:15 pm and were told it would take 80 minutes. However, by 9:30 pm, we were still trying to get in touch with the restaurant. We were very hungry, especially our child. When we finally reached them, we were hung up on. The food didn't arrive until 10:20 pm, after we had already ordered a pizza out of frustration. We offered to accept the food if they removed the cost of the pizzas, but they refused and took the food back. It was clear that Tiffins prioritized quantity over quality and service, showing pure greed in our opinion. This ruined our New Year's meal and we will never be returning as customers. Well done on losing a customer for life."
