"I have ordered from this takeaway before and it was always quite nice, but recently it has been steadily getting worse. My meal arrived cold, with stale chips. I specifically stated that I did not want any onions, but they were included. I also paid extra for extra cheese, but there was none in my order. Despite stating my requirements in the comments section when I placed my order, it arrived with salt and vinegar on the chips as I had requested, leading me to believe that they either ignored everything else or simply cannot read. I will not be ordering from this restaurant again."