"I went here with my client and workmates for a Christmas meal. It was honestly like fawlty towers at some points, drinks forgotten at the beginning and took ages to come when asked twice about them, then when offered more drinks in the middle of...service one drink was forgotten and had to ask again for it twice before it appeared. Starters were very good. One of the parties food was part burnt so that bit was replaced, it was much better when it was replaced, but I’m surprised the burnt bit got sent out (the waitress admitted it was frozen and that’s why it was burnt?!? Mains were good, my pizza was nice but VERY small amount of toppings especially as I paid extra for rocket and ham. I sent mine back thinking they had forgotten the ham, that’s how little there was on there! Prezzo used to be one of my favourites to go to, but unfortunately I’m now put off going again!"