Smooth Duck Pate
The Inn At Farnborough

The Inn At Farnborough

Main Street, Stratford-on-Avon, United Kingdom

Pub • Steak • Pizza • Vegan


"Having passed the sign outside saying pop up restaurant, shop, etc we decided to go and have a look. This being a Saturday Not knowing what to expect we were really impressed by the buildings and presentation. Upon entering the door we were approached by a waiter who it turned was the owner. We explained that we had popped in to see what was on offer. Well it was like trying to extract blood from a stone, we really should have known. Eventually he did offer up information and as the venue was extremely attractive we decided to have a coffee and a hot chocolate, both fine. Whilst having our drinks we enquired of a female waitress if the restaurant did a Sunday roast. She confirmed they did. A little reticent we duly booked for 3 pm the next day a table for 3 persons. On the Sunday we arrived and were shown to a table set for 3 by the owner and we apologised that only 2 could make it. The extra place seating was begrudgingly removed. The change from 3 to 2 had not caused any rearrangement of table placement etc. As we were taking our seats the owner stated we have run out of Beef, no apology, nothing. My wife and I sat down and studied the menu. Having studied the menu to see that on offer was pizza, a salad, hake with rice and pasta. I beckoned to the owner and asked was there any replacement for the Sunday roast as there was no similar type dishes on the menu. The owners reply was gobsmacking. No there was no replacement/substitute, no apology and if we didn 't like we were free to walk. Not wishing to outstay our 'welcome ' we duly 'walked '. So we have a restaurant at 3pm on a Sunday running out of roast, the reason we booked, offering no apology , no appropriate replacement displaying a truely unbelievable attitude from the owner. As we left there were numerous other parties arriving, I hope they didn 't require a roast on a Sunday. I can live with stock shortages, but there are ways of dealing with a situation. What I cannot live with is an arrogant attitude from owners to their guests. This I cannot overlook. You might say a bad day at the office, but we experienced the same attitude 2 days running, there will not be a third. As it happens we are local and may have considered this location for our daughters wedding, absolutely not now. If the owner is interested we did get a Sunday roast at a nice pub/restaurant just up the road and yes they were busy."

Sotto

Sotto

35 Warwick Road, Carlisle, United Kingdom

Pizza • Pasta • Steak • Seafood


"After I saw pictures on the sotto Facebook page of eating, I tried it. I had annoyed my partner for months. so on Saturday night we and another couple thought we would go for tee before we had a cocktail night in the city. the service was quite disappointing, it was quite busy, but not pushed by the feet and there were several workers on to 5/6 I think. our drinks lasted long until we were finished, and when we finished them, tried to draw the waiter attention to another drink, was a chorus. Several employees went past the table and didn't think to take our glasses and the wine glasses on the table, so it just looked creepy. our food took very long until we had come; with two other tables that came after us, we were served! what we had to have been to a man who had to have been the shift manager, and he answered by apologising and that he had to work with "an old staff today at night". one of the waitresses was a young girl who just stood around and didn't do much and we had to ask her to take away our glasses. we were almost finished with our second amount of drinks when our food finally came. the presentation was beautiful, unfortunately my carbonara wayy had to garlic in so that I could not eat everything. my partner had a pizza that was absolutely amazing, but the basic was quite soggy, I guess because fresh tomats are used in the sauce that is understandable. the bill was not too bad and we had another round drinks instead of pudding. the whole evening was good, drinks were also tasty and cheap, as cocktails go, but the service was disappointing and the eating was subduing. I will probably not rush back soon"