"We’ve visited Zizzi many times in the past without any problems, but tonight was a complete disappointment. They seemed overwhelmed by the crowd and were unable to manage. It took ages for our drinks to arrive, and when they finally did, I received the wrong wine, so I had to follow up again. The wait for my food exceeded 45 minutes, and when it finally came, I had to send it back because the pasta was bland and appeared to be overcooked. The chicken was practically nonexistent, and the few pieces I did find were mostly gristle. In the end, we opted for just a bottle of wine and garlic bread since we couldn’t wait any longer for them to remake the meal. Sorry, Zizzi, but I’m hesitant to return anytime soon."