"I am extremely disappointed with my recent experience at Satis House. I have been bringing my work colleagues here for our Christmas meal for the past five years, but I will not be returning. The starters were passable, but the main course was a disaster. The parsnips were burnt, everything was cold, and our plates had not been warmed. The couple seated next to us even had to send their food back because it was cold. Typically, the restaurant is packed on Sundays, especially during the holiday season, but there were only two tables occupied during lunch. We decided to skip dessert, as the overall experience was subpar. It is imperative that Satis House improves their service."