Spigola
Pesantissimo

Pesantissimo

57 Regent's Park Road, London, NW18XD, NW1 8XD, United Kingdom

Meat • Pizza • Pasta • Italian


"Me and my 16 year old friend purchased a pizza yesterday evening after sitting up on Primrose Hill. Whilst waiting for the takeaway box (as we didn’t want to eat in), my friend accidentally knocked a pepper shaker off the table. As I was in the toilet at the time of the event, I had no idea it had even occurred. As i returned to the table, i was preparing to pay the bill and a male waiter starts aggressively asking me if I was also going to pay for the broken shaker. Stunned into silence at the fact this grown man was shouting at two clearly young girls in the middle of the restaurant, as well as the fact I hadn’t known what had happened, I couldn’t answer him. He proceeds to say ‘are you stupid? Am I speaking Chinese? Answer the damn question’ still shouting. A very kind female waitress proceeds to tell him I wasn’t present and it was my friend that broke the shaker. My friend apologised profusely as well as me, yet he continued to berate us until we left. If I had been at dinner with my parents and I accidentally knocked over a shaker, I am almost certain quite a scene would’ve never happened. It disgusts me that this restaurant believes they could treat two teenage girls as less than human, showing no compassion whilst we showed mountains of remorse. I actually really enjoyed the pizza but will never EVER be returning because of this treatment."

Riobello Restaurant

Riobello Restaurant

6 St. Marys Street Bedford, Bedfordshire MK42 0AS, United Kingdom

Pizza • Pasta • Italian • Chinese


"this use to an old favorite restaurant of us many years ago before it changed the hands. we saw the alex polizzi TV program, but since then did not have the opportunity to visit. we have booked online. when we arrived, I tried to explain that we had reserved online, but the waitress did not seem disturbed, nor did she check. she wanted to tell us that the pizza oven didn't work so there were no pizzas or garlic bread etc. it was good to say before we came to our table and we appreciate it. the food was excellent and the chef came out a few times to check that everyone enjoys his meals, which was a very nice note. the waitresses were very pleasant, but seemed to have confidence in what they did. there were some confusion about our weeping mission, which was our fault. we were not offered when we arrived, and it was only after they came for our food order that we could ask for drinks. there was a pretty wait for our appetizers (tomatenbruschetta and mushroom bruschetta) and then the main dishes (tomatenwurst al forno and lasagne), but if that is what it takes to prepare the excellent food we enjoyed, then it is worth it. we also think that we are too familiar with restaurants that almost food of not particularly good quality. overall a very good experience and we will return. Perhaps the waitress could do with a little, but more workout to improve her confidence."

Spaghetti Tree Warlingham

Spaghetti Tree Warlingham

633 Limpsfield Rd, Warlingham, United Kingdom

Cafés • Pizza • Asiatic • European


"My partner and I visited Spaghetti Tree with another couple, and we were seated by the window without a reservation. We ordered some beers and waited for our friends to arrive. After about 15 minutes, they came and ordered a bottle of red wine, along with some olives and a bread basket. We started enjoying our drinks and food when, unexpectedly, a staff member approached my partner and asked her to remove her baseball cap. Confused, my partner questioned why we were only being informed of this now, especially since no one mentioned it when we entered. Had we known, we would have opted to go to the pub next door instead. It felt unfair, especially since we had communicated that we were a group of four and were seated in a prominent spot. Reluctantly, my partner removed her cap, feeling uncomfortable for the rest of the evening because she hadn’t styled her hair as she would have preferred. The staff then offered us the option to either move to a less desirable table at the back of the restaurant, where no other patrons were seated, or stay at the window if she removed her hat. It was disappointing to see that there were only three tables occupied in the entire restaurant. Unfortunately, the food didn’t meet our expectations either. Given this experience, it's unlikely that we will return. We've dined here before, but after this visit, we certainly won’t be coming back."