"I dined at Bills in Holborn last night with two friends. The pros: the chicken dumplings were nice, a good portion size, and very tasty. Our waitress for most of the night was very friendly. However, the negative was that we didn't have the same waitress all night, we ended up with about 4 different servers and none of them seemed to know where we were in our meal. For dessert, I had the lemon balm sorbet, which was nice when it wasn't frozen in the middle. My friend ordered a cup of tea for £2.50, but what came was a huge porcelain pot that was only one third filled with hot water and a tea bag that was hardly filled. When my friend addressed this issue to the waitress, she didn't really understand the problem and although she offered to add more tea bags, it took so long that my friend no longer wanted it. It was a Tuesday evening and not very busy, yet sometimes we couldn't find any wait staff. Despite not drinking the weak tea and sending it back, it was still included on the bill and we had to ask for it to be removed, which I think should have been automatic. Overall, it was disappointing as I usually enjoy dining at Bills, but this experience at the Holborn branch was my first and last."
