"I honestly expected amazing things when I ordered a custom cake for my boyfriend for his 23rd birthday. After seeing the amazing cakes they produce I put in an order, sending reference photos and description of how I wanted the cake but collected it today feeling like my cake was missing that amazing appearance I've seen from their others. I requested a cake covered in brick wall, only 1/3 of the cake has that on and the rest is just plain white buttercream, I also requested an amazing and colourful graffiti piece (shown in reference photo sent to them) to go on the cake! This was not portrayed at all... the graffiti is a small paper looking design, different colours than in the reference and completely different style/font, unfortunately nothing similar to the photo shown from me and this was honestly so disappointing. I paid £45 for a cake I was so excited to collect and gift to my boyfriend, only to leave feeling slightly ripped off and sad. I would've appreciated it more for them to tell me if they couldn't do the design I wanted and then I would've not ordered."
