Pizza • Cafés • Seafood • European
"On this occasion we were celebrating a lunchtime birthday. The January menu fitted the bill and was great value for money. This is one of our many revisits back to Albert's Worsley. The food didn't disappoint any of our party of 5. Special thanks to our waitress Leanne who was brilliant."
Full • Dining • High Tea • Bar-lounge
"The restaurant manager for lunch was miserable and unfriendly; sat us on a table and left us, no smile, no enjoy; however Abdul saved the day; he couldn't have been more helpful. You have an amazing asset in Abdul I couldn't have asked for more. In advance of lunch I bumped into Abdul in the foyer as I was looking lost he asked if i needed help it was at this point I said I needed to book for dinner. He didn't just point me in the direction but escorted me where I needed to go and waited until I was being seen. Without Abdul you would have had a complaint from me about the afternoon; however as it was he was truly amazing and i could not have asked for more of him; however his colleagues need to take a leaf out of his book. If customer service isn't their forte then they should not be in the hospitality business"
Pasta • Burgers • Chicken • European
"Beefys was a good restaurant which was very busy when we were there. Despite that the staff were excellent polite and hard working. I would suggest dimming the lights a bit to make it more cosy as the restaurant was very bright. Might save hotel money as well. We arrived late due to accidents on the M6 but the reception staff, Sarah contacted the restaurant and pushed out our reservation time by 1hr even though they were busy and turning people away. I would recommend the Beefy burger which was very good. Excellent service by all staff. Will definitely consider using this hotel again if I return to Southampton."
