"We decided to give Radhuny another chance on New Year's Eve, after avoiding it since March due to disappointing service. Unfortunately, our experience was still poor. We were seated under the air conditioner and when we mentioned it was cold, nothing was done. We were not offered to move. The wine was brought to our table without asking if we wanted to try it, and it was already opened and had a glass consumed from it. We had to flag down another waiter when the first one disappeared without a word. The Prawn puree starter was served cold and we had to ask for it to be reheated. The main dishes came out but we had no cutlery to eat with, and had to borrow from the table next to us. We had to wave our arms to signal another waitress for cutlery, with no apology given. When we asked for a glass of the wine we had been drinking, we were told we could only have the house wine. We suggested paying for a glass from the opened bottle, but were informed it was only for the manager. There was no attempt to make amends for the poor service, and a service charge was added which we had removed. Unfortunately, we will not be returning to Radhuny despite the great food, as the service was the worst we have experienced. We hope management will make improvements for future guests."
