"I had my daughters friends around yesterday morning/afternoon. We decided to order pizza for lunch. Decided on dominos. So I called early. 11.35am. They open at 11.30. I placed my order over the telephone, paid for it by credit card and requested several times that the pizzas were to be delivered for 1pm. The gentleman who took the order said this shouldn’t be a problem. 1pm came. No pizza. I waited 5 minutes before I called. ‘Where is my order, I requested it for a 1pm delivery. Sorry we don’t have any drivers. I can’t give you a time of delivery.’ I explained I ordered early so that I could have my delivery for 1pm. Same response. I asked to speak to the manager. It was the manager. A lady called Ini. Same response. No drivers. So I asked her to call them to find out when they would come back. She wouldn’t do this. So her rationale answer and solution was that we can’t give you a time for delivery. You can come and pick up. I ended up doing this. No apology, no refund or money off the bill. Please everyone avoid, boycott. Appalling service, very unprofessional. Dominos I’m disgusted. A global pizza company. Prides itself on delivery. Really. Shame on you. I would have got a hip replacement on the NHS quicker than your pizza delivery. DOMINOS PIZZA UK YOU DON’T EVEN HAVE THE GUTS TO RESPOND TO ANY OF THE REVIEWS REGARDING THIS BRANCH. CLEARLY YOU DON’T CARE. JUST WANT OUR HARD EARNED MONEY. Thieves."
